Jose marcelo jr A.

Jose marcelo jr A.

Customer Technical Billing E-mail Chat Phone Support Services

Paranaque, Metro Manila, Philippines

$10.00/hr

(5.00)

What's the difference
Overview

My main objective in creating, joining, and profiling my oDesk account is to primarily take advantage of my current and working skill set and put it to productive, good use.

I am located here in Manila, Philippines. I have been working in the Call Center Industry since 2002. I have been part of both Inbound and Outbound campaigns that have covered Sales and L1 and L2 Support (Customer, Technical, Accounts and Billing).

I have also had the opportunity to work as part of Administrative Support f…

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Work History & Feedback

Live stream QA needed for March 21, GMT: 1800

Fixed Price $6
“Would hire again”

4.85

Live stream QA needed for March 17

Fixed Price $6
“Would hire again.”

5.00

Tests Taken
Name Percentile Score

Accounting Principles Test

71

Customer Service Test

80

Email Etiquette Certification

59

English Spelling Test (U.S. Version)

86

English To Tagalog (Filipino) Translation Skills Test

70

Help Desk Certification

38

MS Excel 2007 Test

60

Negotiations Skills Test

94

Outbound Sales Skills Test

94

Telephone Etiquette Certification

61

U.S. English Basic Skills Test

82

Windows XP Test

95

oDesk Readiness Test for Agency Contractors

Passed

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed