Reynaldo M.

Reynaldo M.

Customer Service Expert

Cebu, Philippines

$5.56/hr

(4.60)

What's the difference
Overview

Looking for a customer service job in a reputed company where I could put my knowledge and skills into practice and utilize my rich experience for the benefit of the company.

Qualifications
- Rich experience of 4 years working in a call center company.
- Proven competency of dealing with customers from various classes, assisting them with account maintenance, technical support and answering their questions regarding products and services.
- Excellent communication and interpersonal skills.…

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Reynaldo M. has added 2 portfolio pieces. Create an account to review them.

Work History & Feedback

Customer Service for Ecommerce Brand Marketing Co.

70 hrs @ $3.00/hr
Earned $535
“GreatWorker!”

5.00

Answers Inbound Call's/Email

639 hrs @ $2.78/hr
Earned $1,775
“Very good! 100% Good Luck!”

5.00

Customer Support Representative

3 hrs @ $4.44/hr
Earned $11
No feedback given

1.80

Tests Taken
Name Percentile Score

Adobe Photoshop CS3 Test

93

Call Center Skills Test

60

Customer Service Test

89

Email Etiquette Certification

59

English Spelling Test (U.S. Version)

75

English Vocabulary Test (U.S. Version)

39

Help Desk Certification

98

oDesk Readiness Test for Agency Contractors

Passed

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed