Maria Cecilia Salinela

Maria Cecilia Salinela

Customer Service & Support

Tokyo, Japan

$2.50/hr

(5.00)

What's the difference
Overview

I am an experienced Customer Service Representative. I have excellent customer service skills and technical background on Home phone, Mobile and DSL, acquired through more than 2 years of handling calls as a Customer Service Specialist. I have very good communication skills. I am articulate and good in dealing with management, peers, and staff. I've consistently met and exceeded goals set upon me. I am very flexible in working on different shifts as I have worked for US and Australian Acco…

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Tests Taken
Name Percentile Score

Call Center Skills Test

44

Customer Service Test

36

Email Etiquette Certification

91

English Spelling Test (U.S. Version)

86

English Vocabulary Test (U.S. Version)

66

Office Skills Test

50

Telephone Etiquette Certification

92

U.S. English Basic Skills Test

42

Windows XP Test

63

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed