Baltazar iii C.

Baltazar iii C.

Project Manager - Team Leader - CSAT-Oriented - Excellent Researcher

Marikina City, Philippines

$8.89/hr

(4.78)

What's the difference
Overview

Worked successfully for 3 years in a BPO/Contact Center environment as a Team Leader, and Escalations Supervisor using strong interpersonal and communication skills, along with a flexible, pro-active and creative management approach. An excellent Technical Writer, Researcher, and Transcriber, with exceptional English communication skills and a proficiency in Spanish as well, looking for companies that I can enter into a partnership with, wherein my skills can be utilized fully towards its growth…

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Work History & Feedback

Contract Renewal Manager

Fixed Price $40
“Thank you!”

5.00

Phone Support Needed

2 hrs @ $2.22/hr
Earned $4
“work well done, thanks”

5.00

Processing Expert

Fixed Price $1
No feedback given

5.00

Customer Service Rep

33 hrs @ $3.74/hr
Earned $122
No feedback given

3.00

Contract Renewal Manager

Fixed Price $2
No feedback given

5.00

Customer Service Representative part time

24 hrs @ $4.00/hr
Earned $96
No feedback given

3.00

Part Time Virtual Assistant Needed

26 hrs @ $2.50/hr
Earned $65
Job in progress

Tests Taken
Name Percentile Score

Accounting Principles Test

98

Accounting Skills Test (Assets and Revenue)

95

Call Center Skills Test

100

Customer Service Test

98

Customer Service Test

95

Email Etiquette Certification

96

English Spelling Test (U.S. Version)

96

English To Spanish Translation Skills Test

17

English Vocabulary Test (U.S. Version)

85

Help Desk Certification

72

MS Excel 2003 Test

83

MS Excel 2007 Test

61

MS PowerPoint 2003 Test

84

MS PowerPoint 2007 Test

94

Office Skills Test

99

Online Article Writing and Blogging Test (U.S. Version)

74

Resume Writing Skills Test

77

Spanish To English Translation Skills Test

21

Telephone Etiquette Certification

97

U.S. English Basic Skills Test

96

UK English Basic Skills Test

90

oDesk Readiness Test for Agency Contractors

67

oDesk Readiness Test for Independent Contractors and Staffing Managers

66