Jenny C.

Technical Support Representative/Inbound and outbound/ VA Support

Iloilo City, Philippines

$4.00/hr

(4.93)

What's the difference
Overview

I have worked as a customer service representative for a well known tax
service in the U.S. for about a year, then as a tech support representative
for a satellite tv company, also based in the U.S., for 2 years. I have been
trained on english proficiency, advanced sattellite tv troubleshooting,
software support & proper call handling skills. My goal is to gain more
experience & knowledge as a customer service & a technical support
representative.

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Work History & Feedback

Purchassing and Data Entry (copy/past)

14 hrs @ $2.78/hr
Earned $40
“This task was required calling on companies and requesting quotes. they covered a pretty large number of vendors in short time.”

4.80

Telemarketing

22 hrs @ $1.11/hr
Earned $25
“very good”

5.00

Tests Taken
Name Percentile Score

Accounting Principles Test

77

Customer Service Test

80

Outbound Sales Skills Test

98

oDesk Readiness Test for Independent Contractors and Company Managers

Passed