Kim O.

Kim O.

Technical Support Specialist for Networking devices/ Data Entry / VA

Cagayan de Oro City, Philippines

$3.33/hr

(5.00)

What's the difference
Overview

To apply my knowledge and skills in Data entry, Customer Support, Virtual Tech
Support, Virtual PA or Transcription.I have been working in a Contact Center
Operation as a level 2 technician for Small Office/Home Office networking
devices for Cisco. Prior to that, I was a Customer Service Representative of
the same company for 2 years. We are serving clients from North America and
Canada. I have knowledge and experience troubleshooting networking devices
especially routers, adapters, camera, prin…

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Work History & Feedback

Phone Support Staff for Apartment Rental Business

57 hrs @ $4.44/hr
Earned $312
“Kim is an amazing contractor and we continue to work together on other projects. This particular assignment has ended but I hope to continue to work with her now and in the future.”

5.00

Sales and Appointment Setting --Online Local Advertising

28 hrs @ $2.22/hr
Earned $62
“Job has evolved and is being completed going forward under a different team name but Kim continues to manage the responsibility. She is an excellent listener, understands what needs to be done, is absolutely reliable and has tremendous professionalism. She would be an asset to any employer.”

5.00

Tests Taken
Name Percentile Score

Call Center Skills Test

83

Customer Service Test

80

English Vocabulary Test (U.S. Version)

73

Networking Concepts Test

59

U.S. English Basic Skills Test

76

Windows XP Test

42

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed