Harold lee S.

Harold lee S.

Expert Customer Service Representative | Zendesk | Live Chat | Email

Cebu, Philippines

$9.00/hr

(4.89)

What's the difference
Overview

I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary.

Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance …

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Harold lee S. has added 7 portfolio pieces. Create an account to review them.

Work History & Feedback

Live chat and Email Support Needed

388 hrs @ $2.22/hr
Earned $861
“Amazing worker, great personality and all round nice person. Would love to work with Harold again in the near future if he is free.”

5.00

Live Chat Operator

442 hrs @ $3.33/hr
Earned $1,470
“Harold did a great job and was punctual. We would definitely hire him in the future.”

5.00

Community Moderator

72 hrs @ $6.67/hr
Earned $482
No feedback given

4.45

Virtual Assistant & Coordinator

160 hrs @ $5.00/hr
Earned $798
No feedback given

4.80

Customer Service / Tech Support Associate

197 hrs @ $5.56/hr
Earned $1,048
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

60

Customer Service Test

70

English Spelling Test (U.S. Version)

75

oDesk Readiness Test for Agency Contractors

Passed

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed