Harold lee S.

Harold lee S.

Expert Customer Service Representative | Zendesk | Live Chat | Email

Cebu, Philippines



What's the difference

I am a Professional Agent who has an advanced knowledge with Zendesk, ZaZaChat, Zopim, Click-or-Chat & LivePerson Chat Platform for 5 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary.

Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is always to provide extreme quality and great assistance with them.

Harold lee S. has added 7 portfolio pieces. Create an account to review them.

Work History & Feedback

Live Chat Operator

442 hrs @ $3.33/hr
Earned $1,470
“Harold did a great job and was punctual. We would definitely hire him in the future.”


Virtual Assistant & Coordinator

160 hrs @ $5.00/hr
Earned $798
No feedback given


Live chat and Email Support Needed

205 hrs @ $2.22/hr
Earned $414
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test


Customer Service Test


English Spelling Test (U.S. Version)


oDesk Readiness Test for Agency Contractors


oDesk Readiness Test for Independent Contractors and Staffing Managers