Kaushik P.

Kaushik P.

Freelance Contractor

kolkata, India

$6.67/hr

(4.96)

What's the difference
Overview

Your business' dependable and hard working virtual "swiss army knife!"My core competencies are: - Multi-channel Technical / Customer Support / Help Desk email, chat, voice, and remote access support , my objective is to become the top freelancer in Odesk and give 100% to my clients


Over the last 6 years i have learnt how to handle different kind of customers,
my key strengths are active listening, and nsure complete customer
satisfaction. i have also got 102 csats out of 120 surveys while i w…

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Work History & Feedback

Bangla and English Translator

1 hrs @ $2.50/hr
Earned $3
“He is a Rockstar! there is no way i can express in words how good this contractor is”

5.00

IT Wizard

Fixed Price $25
“Kaushik is a great communicator and he has outstanding IT skills! Will definitely use again. Thank you so much Kaushik.”

5.00

Urgently need Help in Customer Service

637 hrs @ $5.56/hr
Earned $6,955
No feedback given

Tech Support Master

4 hrs @ $5.00/hr
Earned $18
No feedback given

Tech Support Master

3 hrs @ $5.00/hr
Earned $13
No feedback given

Tests Taken
Name Percentile Score

Call Center Skills Test

37

Customer Service Test

70

English Spelling Test (U.S. Version)

31

Help Desk Certification

38

Telephone Etiquette Certification

26

U.S. English Basic Skills Test

23

Windows XP Test

53

oDesk Readiness Test for Independent Contractors and Company Managers

Passed

oDesk Readiness Test for Independent Contractors and Company Managers

Passed

oDesk Readiness Test for Independent Contractors and Company Managers

Passed