rea bernardo

rea bernardo

Customer Service Representative; Data entry professional / Researcher

caloocan city, Philippines

$4.44/hr

(4.40)

What's the difference
Overview

Over the last three years I have been a Customer Service Representative and Telemarketer, and have been a QA Specialist which includes tasks such as data entry, facilitating meetings, agents evaluation and help them by providing feedback. I started as a TELEMARKETER who relentlessly entice prospective customers to buy products or services. After almost a year of telemarketing I decided to venture for a more challenging job which enhances my customer service skills. I worked as a CUSTOMER SERVIC…

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Work History & Feedback

Amazon placement

Fixed Price $11
“Thanks, great work!”

5.00

Aunt, Age 84, Needs VA Help Right Now to Please Call Customer Service in United States

2 hrs @ $2.22/hr
Earned $5
“Rea is a very nice provider. We appreciate her.”

5.00

Need Virtual Assitant for multiple web-based tasks (email support, research, data entry)

127 hrs @ $2.22/hr
Earned $337
“Amazing assistant! - Rea has been willing to work around the clock. She understands tasks well and over-delivers!”

5.00

Everest Customer Support

Fixed Price $20
No feedback given

4.30

Photo Research - Finding, Downloading Photos related to certain topics (public domain photos)

2 hrs @ $2.22/hr
Earned $3
No feedback given

5.00

Need Virtual Assitant for multiple web-based tasks (email support, research, data entry)

90 hrs @ $3.33/hr
Earned $298
No feedback given

Tests Taken
Name Percentile Score

Call Center Skills Test

76

Customer Service Test

60

Email Etiquette Certification

49

English Spelling Test (U.S. Version)

75

Microsoft OutLook 2007 Test

70

Outbound Sales Skills Test

80

Telephone Etiquette Certification

50

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed