Mark anthony T.

Mark anthony T.

Customer support, Data entry, Lead generation, Appointment setting

Quezon City, Philippines

$6.67/hr

(4.94)

What's the difference
Overview

I am an exceptionally skilled customer service representative/ data entry specialist/ telemarketer that has a combined background experience of about 9 years. I have worked on several projects and gained skills and experience which I am certain would be beneficial to any company. Due to my enthusiasm and work commitment, I have the ability to become a central member of a team.

I thrive in a fast-paced environment and can handle multiple tasks simultaneously yet efficiently. I have also worked …

more

Mark anthony T. has added 1 portfolio piece. Create an account to review them.

Work History & Feedback

Live Chat Agent - Great Opportunity for Virtual Assistant

35 hrs @ $5.56/hr
Earned $195
“He was very available, timely, and communicated well during our work together. But his chat support agent skills were not as good as I felt they should be based on his profile. We went through a lot of training (we have been outsourcing since 2005 and have built a strong team in other businesses), and I also spent a lot of time with him personally trying to help him develop. While this current company is a young company and has lots to learn, I really feel like we did our best on this. I would recommend you try him for certain types of projects, but live chat support related projects is just not something I think he's well suited for right now.”

3.80

Forex Trading Phone Support Agent

19 hrs @ $5.00/hr
Earned $93
“Great contractor, thanks!”

4.60

Telesales

48 hrs @ $4.44/hr
Earned $214
“Excellent job!”

5.00

P&C Company Leads

71 hrs @ $5.56/hr
Earned $395
“Great contractor, did an awesome job with everything!!”

5.00

Telemarketing Database Cleaning

307 hrs @ $5.56/hr
Earned $1,707
“Job postponed until New Year, but we will have more work for MarkThanks”

5.00

Telemarketing Database Cleaning

126 hrs @ $5.56/hr
Earned $700
“Excellent work - would recommend”

5.00

Tests Taken
Name Percentile Score

Call Center Skills Test

89

Customer Service Test

89

Email Etiquette Certification

85

English Spelling Test (U.S. Version)

96

English Spelling Test (UK Version)

90

English Vocabulary Test (U.S. Version)

85

Outbound Sales Skills Test

73

Telephone Etiquette Certification

61

U.S. English Basic Skills Test

59

U.S. English Basic Skills Test

59

U.S. English Basic Skills Test

82

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed