Rod Ryan Lopez

Rod Ryan Lopez

Systems/Server Administrator / Network Admin / IT Service Desk Analyst

Malolos City, Philippines

$5.56/hr

(4.31)

What's the difference
Overview

CAREER OBJECTIVE:
To deliver with the highest efficiency the technical skills and experiences learned combined with personal values and desirable attitudes. Meet the client’s expectation and satisfaction towards company success.

SKILLS:
NETWORK SECURITY ADMINISTRATION:
** Proficient in Network Security and Network Problem Troubleshooting.
** Experience in configuring of High End Enterprise CISCO Routers, Summit Extreme L3 and Alcatel Switches.
** Strong knowledge in Network Configuration, VOIP …

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Work History & Feedback

IT Support

1,731 hrs @ $5.89/hr
Earned $10,197
“Rod has been an absolute pleasure to work with. He always responds to communication in a reasonable period of time, works hard, is willing to learn any skills he doesnt have.. He has been amazing!”

5.00

Tier I Helpdesk Support

2,167 hrs @ $5.78/hr
Earned $12,592
“It's been a long road with Rod Ryan.Pros:- friendly- hardworking- reasonably available as agreed- communicates issues such as Typhoons and power cutsCons:- careless and jumps to the last step, failing the checks and balances - lost several clients due to this, company will never recover - doesn't stick with company procedure and policy (constantly asking if not begging staff to summarize cases as per our defined customer response template)- have to constantly reinforce company procedure- have to continually 'manage' projects to ensure advancementOverall, I've been too busy to rectify this scenario. I'm now forced to get hands on in the business again. Hopefully the next contactor I hire can represent the business in the professional manner we are known to be.”

3.75

Windows Server 2008 Administrator

351 hrs @ $6.67/hr
Earned $2,338
“Thank you for helping us with getting the server started. Wishing you all the best.”

4.65

Tier I Helpdesk Support

1,625 hrs @ $4.89/hr
Earned $7,944
“It's been a long road with Rod Ryan.Pros:- friendly- hardworking- reasonably available as agreed- communicates issues such as Typhoons and power cutsCons:- careless and jumps to the last step, failing the checks and balances - lost several clients due to this, company will never recover - doesn't stick with company procedure and policy (constantly asking if not begging staff to summarize cases as per our defined customer response template)- have to constantly reinforce company procedure- have to continually 'manage' projects to ensure advancementOverall, I've been too busy to rectify this scenario. I'm now forced to get hands on in the business again. Hopefully the next contactor I hire can represent the business in the professional manner we are known to be.”

3.75

Tier I Helpdesk Support

670 hrs @ $4.44/hr
Earned $3,162
“Rod Ryan's always there and takes feedback well. For that, I am eternally grateful.”

5.00

Asterisk Administrator

Fixed Price $1
No feedback given

5.00

IT Data Entry & Technician

155 hrs @ $4.78/hr
Earned $739
Job in progress

Tests Taken
Name Percentile Score

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed