Gail A.

Gail A.

Project Manager, Software Tester, Customer Support, Virtual Assistant

Lapulapu, Philippines

$3.89/hr

(4.79)

What's the difference
Overview

Over the last 10 years, I have learned to deal with different types of people and tackle different tasks as I have worked in both BPO (call center) and IT industries.

My experience in the BPO industry for more than 5 years honed my customer support and communication skills.

Presently, I am a Project Manager in a software company where I manage about 10 web / mobile developers and 3 QAs. I assign tasks and make sure all tasks / fixes are done according to the given deadline / estimate. Also, I…

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Work History & Feedback

Inbound

195 hrs @ $4.00/hr
Earned $781
“Gail was an excellent worker. She is welcome back with our company at any time. :)”

4.55

Web Job Agent

146 hrs @ $1.00/hr
Earned $146
“Thanks for being team player Gail!”

5.00

FAST GROWING COMPANY SEEKING FOR LONG TERM PHONE AGENTS!!

400 hrs @ $1.67/hr
Earned $725
“Gail is a team player and did well with her assigned tasks. She is consistent in reaching her metrics. It is unfortunate for the team to lose a member with great dedication and enthusiasm. We at Callmint will always welcome her back for future projects. Wishing her the best with her future endeavors.”

5.00

General Virtual Assistant

139 hrs @ $3.50/hr
Earned $450
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

93

English Spelling Test (U.S. Version)

86

MS Excel 2007 Test

55

U.S. English Basic Skills Test

76

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed