Harun Md. Shahed Bin Naim

Harun Md. Shahed Bin Naim

Customer Service Executive (Ex-oDesk Marketplace Quality Rep.)

Dhaka, Bangladesh

$5.00/hr

(4.28)

What's the difference
Overview

Good customer service means accountability, responsibility and taking actions to satisfy customers. As a CSR I believe in and possess the following professional qualities while interacting with customers: Friendliness, Empathy, Fairness, Control and Information.

My goal is to work with utmost dedication and sincerity in a responsible position at a well-structured and fast growing organization and successfully apply acquired knowledge and interpersonal skills to enhance organizational efficiency…

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Harun Md. Shahed Bin Naim has added 5 portfolio pieces. Create an account to review them.

Work History & Feedback

Virtual Assistant

6 hrs @ $3.00/hr
Earned $19
“Thank you Harun. You were always there when I needed you.”

5.00

Standby Team Assistant

2,063 hrs @ $1.11/hr
Earned $2,290
“The position is no longer needed. Thank you for your help all this time.”

3.95

Search LinkedIn for Specific Agencies

101 hrs @ $1.11/hr
Earned $147
“he is excellent im out of business”

5.00

Web researcher

175 hrs @ $1.11/hr
Earned $194
“Good work”

5.00

identify linkedin

88 hrs @ $1.11/hr
Earned $97
“Good work and skills for the price. Recommended. We will work together again soon.”

5.00

Craigslist

Fixed Price $5
“Thank you for your good work!”

5.00

Tests Taken
Name Percentile Score

Customer Service Test

70

Email Etiquette Certification

84

English Spelling Test (U.S. Version)

96

English Spelling Test (UK Version)

78

English Vocabulary Test (U.S. Version)

73

Gmail Product Test

88

Help Desk Certification

55

MS Excel 2007 Test

77

MS Word 2003 Test

81

MS Word 2007 Test

79

Management Skills Test

50

Office Skills Test

58

Organizational Behavior Test

57

Search Engine Optimization Test

76

Social Media Marketing Test

67

Telephone Etiquette Certification

51

U.S. English Basic Skills Test

81

UK English Basic Skills Test

81

Virtual Assistant Skills Test

67

Windows XP Test

63

oDesk Readiness Test for Agency Contractors

Passed

oDesk Readiness Test for Independent Contractors and Company Managers

Passed

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed