JOSCA ANGELA ESTRAZA

JOSCA ANGELA ESTRAZA

Expert Customer Service, Virtual Assistant

ILOILO CITY, Philippines

$7.78/hr

(4.52)

What's the difference
Overview

I feel that I am the best person for you to hire because I've been an an Administrative Assistant and a Customer Service Manager of a US Based Freight Company for 1 year and doing online home base jobs for 5years now. I took care of Customers' concerns, update them on a daily and a timely manner with regards to their freight. I also do the company's audits, invoice, billing and training of newly hires, data entry and answering phone calls.

I have also managed a team of 10 people. I was the pion…

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Work History & Feedback

Phone research verification project

5 hrs @ $3.33/hr
Earned $16
“Tried temporarily. Did not follow simple instructions for a simple project and took too long for a small project.”

2.00

telemarketer

7 hrs @ $3.33/hr
Earned $24
No feedback given

5.00

Experienced telemarketer and Closer

4 hrs @ $4.44/hr
Earned $18
No feedback given

3.05

Tests Taken
Name Percentile Score

Customer Service Test

89

Telephone Etiquette Certification

40

U.S. English Basic Skills Test

53

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed