Bernadette V.

Bernadette V.

Sincere and reliable with 11,000+ oDesk Hours & 5-star feedback

San Pedro, Laguna, Philippines

$14.50/hr

(5.00)

What's the difference
Overview

My core competency lies in client services and exposed to different activities that will enhance client relationship management, operations and training programs for quality assurance.

I am also proud to showcase my skills in Project Management, Voice Talent (as a), Administrative Support, Order Processing, Web Research, Data Entry, Lead Verification, Customer Support and Team Management (billing, technical, outbound, Email, Ticket and Chat).

I see to it that all aspects has been done correctl…

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Work History & Feedback

Data Entry

Fixed Price $167
“Bernadette completed the data entry project accurately and within required deadlines. Thank you for your assistance.”

5.00

Web Categorization / Research

55 hrs @ $9.00/hr
Earned $495
“Bernadette did a fantastic job. I highly recommend working with her, and would do so again myself!”

5.00

Data-Entry and Personal Assistant

117 hrs @ $7.50/hr
Earned $876
“Very detail-oriented and conscientious web-researcher.”

5.00

Contract Renewal Manager

Fixed Price $40
“Thank you!”

5.00

80 Q&A's & 40 social bookmarks

Fixed Price $66
“Thank you very much Bernadette for all of your hard work =) I wish you and your family much luck in the future and I hope to be working with you all again soon.”

5.00

Customer Support Team Manager

Fixed Price $60
No feedback given

5.00

DrumPants Customer Service

73 hrs @ $9.44/hr
Earned $691
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

97

Call Center Skills Test

76

Customer Service Test

70

Customer Service Test

98

Customer Service Test

80

Email Etiquette Certification

96

English Spelling Test (U.S. Version)

75

English Spelling Test (U.S. Version)

64

Internet Marketing Test

68

MS Word 2003 Test

86

Office Skills Test

79

Telephone Etiquette Certification

97

Telephone Etiquette Certification

83

U.S. English Basic Skills Test

65

U.S. English Basic Skills Test

53

Windows XP Test

79

oDesk Readiness Test for Independent Contractors and Company Managers

Passed

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed