Kim P.

Kim P.

Technical Support Specialist

Douglas, United States

$27.78/hr

(4.89)

What's the difference
Overview

Throughout my 25-year career in technical services, I have progressively learned related skills and new technologies. I have used, installed, trained, supported most popular software applications since the days of DOS. I have manually removed viruses, built/upgraded/fixed computer hardware, managed active directory/exchange migrations, worked as network administrator. I’ve also produced amazing formulas and created spreadsheets for inventory control, investments, budgets, P&L, and payroll syst…

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Work History & Feedback

Level 1 and 2 Help Desk Technician

182 hrs @ $33.33/hr
Earned $6,049
“Kim has a fantastic ability to start and complete projects assigned. I was able to count on Kim to help me achieve several of my goals.Would gladly hire her back.”

5.00

Technical Support Specialist

1,517 hrs @ $24.44/hr
Earned $37,080
“Kim had a strong tech-support background that proved quite valuable.”

5.00

Wordpress and a little Quickbooks

7 hrs @ $18.61/hr
Earned $130
“We had simple objectives but couldn't figure out a simple way of making the project work. Our site loading time slowed down dramatically. I think the problem was our instructions not Kim's work so have given feedback of 5.”

5.00

Database or Excel / Spreadsheeting Assistance Needed

17 hrs @ $12.22/hr
Earned $344
“Kim did an outstanding job delivering a database project I contracted. She added reporting functionality I wouldn't have thought of that improved the result, put in extra time to get it done by the deadline, and finished the job on budget. Couldn't be happier. Great contractor!”

5.00

Custom Collaboration Template

0 hrs @ $27.78/hr
Earned $25
No feedback given

4.00

Are You A Wordpress Support Ninja?

281 hrs @ $16.67/hr
Earned $4,684
No feedback given

4.50

Tests Taken
Name Percentile Score

English Spelling Test (U.S. Version)

86

MS Excel 2003 Test

90

MS PowerPoint 2003 Test

96

MS Word 2003 Test

96

Technical Writing Skills Certification

86

U.S. English Basic Skills Test

94

oDesk Readiness Test for Agency Contractors

67

oDesk Readiness Test for Independent Contractors and Staffing Managers

66