Tax preparation is the process of preparing tax returns, often income tax returns, often for a person other than the taxpayer, and generally for compensation. Tax preparation may be done by the taxpayer with or without the help of tax preparation software and online services. wikipedia.org

QuickBooks is a line of business accounting software developed and marketed by Intuit. wikipedia.org

Bookkeeping is the recording of financial transactions. Transactions include sales, purchases, income, receipts and payments by an individual or organization. Bookkeeping is usually performed by a bookkeeper. wikipedia.org

Xero is an online accounting software product for small and medium-sized businesses, as well as for personal finance. The product is sold by subscription (a distribution model commonly known as Software as a Service or SaaS) requiring the payment of a monthly fee. wikipedia.org

Provides accounting, payroll, customer relationship management, job management, retail and professional tax solutions and web hosting to small and medium enterprises (SMEs). wikipedia.org

Process improvement is a series of actions taken by a process owner to identify, analyze and improve existing business processes within an organization to meet new goals and objectives. wikipedia.org

Proofreading (also proof-reading) is the reading of a galley proof or computer monitor to detect and correct production-errors of text or art. Proofreaders are expected to be consistently accurate by default because they occupy the last stage of typographic production before publication. wikipedia.org

Sales management is a business discipline which is focused on the practical application of sales techniques and the management of a firm's sales operations. wikipedia.org

Salesforce.com's Platform-as-a-Service (PaaS) product is known as the Force.com platform. The platform allows external developers to create add-on applications that integrate into the main salesforce.com application and are hosted on salesforce.com's infrastructure.

Sage Peachtree Complete Accounting is business management software published by Sage Software. It provides dashboards, management centers, and automation of key tasks and features module-level security and automatic accounting checks.

Sage 50 Accounting is a business management software subscription-based product published by Sage Group. wikipedia.org

Human resource management is the management of an organization's workforce. It is responsible for the attraction, selection, training, assessment, and rewarding of employees, while also overseeing organizational leadership and culture, and ensuring compliance with employment and labor laws. wikipedia.org