Richie S.

Richie S.

Zendesk Expert, Tech Support, Software and QA Tester

Bacolod City, Philippines

$10.00/hr

(5.00)

What's the difference
Overview

Working with large US-based companies as Technical Support for the past 5 years, I developed a customer-oriented skills that helps businesses provide a better customer experience.

I have been involved in Zendesk setup and customization, integration and building documentation and knowledge-based articles.

I also worked as a software tester and wesite QA. I have been working with various project management and development tools such as Attlassian-Jira, Basecamp, Zoho Projects, Asana and various…

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Richie S. has added 18 portfolio pieces. Create an account to review them.

Work History & Feedback

Client Support & Zendesk Administrator

424 hrs @ $4.44/hr
Earned $1,881
No feedback given

5.00

Zendesk CSS Required - URGENT

20 hrs @ $10.00/hr
Earned $202
Job in progress

Zendesk Customizing Help Needed

22 hrs @ $6.67/hr
Earned $160
Job in progress

Zendesk Administrator

163 hrs @ $6.67/hr
Earned $1,088
Job in progress

Zendesk Expert for Web Application technical support

429 hrs @ $6.67/hr
Earned $2,863
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

67

Customer Service Test

70

Email Etiquette Certification

68

English Spelling Test (U.S. Version)

63

English To Tagalog (Filipino) Translation Skills Test

61

Help Desk Certification

64

Windows XP Test

86

oDesk Readiness Test for Independent Contractors and Staffing Managers

66