Arnold D.

Arnold D.

Top Agent/Subject Matter Expert

Murcia, Philippines

$3.33/hr

(2.31)

What's the difference
Overview

Customer satisfaction is vital in doing any kind of business. Following policies and abiding every rule set forth by the company is also important. Giving the best customer service and experience one can offer can make a great appeal and impression to any customer. Thus, active listening and giving empathy can make us understand and connect to any customer we are talking to. Also, we must always make sure that we are doing things accurately as fast as possible.

I am 28 years old and a graduate…

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Work History & Feedback

Business to Business -Telemarketer/ Appointment setting

4 hrs @ $3.33/hr
Earned $14
No feedback given

4.15

Tests Taken
Name Percentile Score

Call Center Skills Test

89

Customer Service Test

70

English Spelling Test (U.S. Version)

86

English To Tagalog (Filipino) Translation Skills Test

100

English Vocabulary Test (U.S. Version)

60

Office Skills Test

72

Telephone Etiquette Certification

51

U.S. Word Usage Test

77

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed