Arnold D.

Arnold D.

Top Agent/Subject Matter Expert/Date Entry Expert

Murcia, Philippines

$3.33/hr

(2.32)

What's the difference
Overview

Customer satisfaction is vital in doing any kind of business. Following policies and abiding every rule set forth by the company is also important. Giving the best customer service and experience one can offer can make a great appeal and impression to any customer. Thus, active listening and giving empathy can make us understand and connect to any customer we are talking to. Also, we must always make sure that we are doing things accurately as fast as possible.

I would like share my knowledg…

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Work History & Feedback

Dice job applications online submitter

Fixed Price $9
No feedback given

5.00

Business to Business -Telemarketer/ Appointment setting

4 hrs @ $3.33/hr
Earned $14
No feedback given

4.15

Tests Taken
Name Percentile Score

Call Center Skills Test

89

Customer Service Test

70

English Spelling Test (U.S. Version)

86

English To Tagalog (Filipino) Translation Skills Test

99

English Vocabulary Test (U.S. Version)

60

Office Skills Test

72

Report Writing Test

63

Telephone Etiquette Certification

50

U.S. Word Usage Test

76

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed