Jace ann C.

Jace ann C.

Quality Customer Service (Phone/Live chat/ Email),Order processing

Davao, Philippines

$4.44/hr

(5.00)

What's the difference
Overview

I have almost 4 years experience handling Live Chat Support using the LivePerson. I was in the Tier 1 for 8 months and was then promoted to Tier 2 Level. I have been handling Customer support with concerns in Pre/post-sale inquiries, Billing issues and Technical issues.

I have a good experience in Phone Support, I've handled calls for Pre/post-sale inquiries, Existing order inquiries and Billing-related issues. And, also, worked on various projects such as Email support, Order processing an…

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Work History & Feedback

Customer Service Agents (ARABIC, FRENCH,SPANISH, GERMAN, TURKISH etc...)

1,038 hrs @ $3.70/hr
Earned $3,885
“Jace is an excellent contractor and I would be happy to recommend.”

5.00

Tests Taken
Name Percentile Score

Customer Service Test

61

English Spelling Test (U.S. Version)

96

English Spelling Test (UK Version)

56

English Vocabulary Test (UK Version)

41

oDesk Readiness Test for Independent Contractors and Staffing Managers

66