Michelle M.

Michelle M.

Customer Service ,Tech Support,VA,Data Entry

Cebu, Philippines

$2.22/hr

(4.61)

What's the difference
Overview

I've been on the BPO industry for 4 years. I've got what it takes to deliver customer satisfaction. I can work with less supervision. I have good technical skills. I can also do data entry.

Work History & Feedback

Customer Service Reps - LONG TERM POSITION

286 hrs @ $2.94/hr
Earned $840
“Michelle Manugas did a good job to meet and exceed our performance expectations.”

4.55

Customer Service Reps - LONG TERM POSITION

690 hrs @ $2.78/hr
Earned $1,957
“Michelle Manugas did a good job to meet and exceed our performance expectations.”

4.55

Appointment Setter w/ Call Center Experience

78 hrs @ $1.11/hr
Earned $87
No feedback given

4.85

English Judgement Contributors

222 hrs
No feedback given

5.00

Customer Service Reps - LONG TERM POSITION

1,097 hrs @ $2.56/hr
Earned $2,884
No feedback given

Customer Service Reps - LONG TERM POSITION

193 hrs @ $2.22/hr
Earned $429
No feedback given

Tests Taken
Name Percentile Score

Call Center Skills Test

68

Customer Service Test

70

English Vocabulary Test (U.S. Version)

91

Help Desk Certification

64

Office Skills Test

95

Telephone Etiquette Certification

83

U.S. English Basic Skills Test

81

Windows XP Test

73

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed