Mark anthony G.

Mark anthony G.

Team Manager in BPO Industry

Mabalacat, Philippines

$8.89/hr

(4.95)

What's the difference
Overview

I have supported companies like Capital One, T-Mobile US and United Online. I ensure adherence to client standards, recommends/develops action plans/process improvements, if necessary to contain and correct quality problems.I am very dedicated to my work. I enhance my strengths for efficiency and use my opportunities as leverage for the improvement of my skills. I can easily be trained for other task that my employer requires. My cable internet connection at home is very stable and reliable.My o…

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Work History & Feedback

appointment setters.

0 hrs @ $5.00/hr
Earned $1,086
“MARK WILL BE A GREAT PERSON FOR ANYONE TO WORK WITH. I WOULD DEFINITELY LOOK FOR HIM TO BE A PART OF MY TEAM SHOULD I NEED SOMEONE. ANYONE NEEDING A REF I WOULD BE PROUD TO DO SO FOR MARK.”

5.00

Customer Service

8 hrs @ $5.56/hr
Earned $44
“Great job, hard worker!”

5.00

Native English / Spanish sales, retention, live transfer, appointment setting.

9 hrs @ $2.50/hr
Earned $23
No feedback given

5.00

Contract Renewal Manager

Fixed Price $1
No feedback given

5.00

Account Sales Manager

Fixed Price $1
No feedback given

5.00

***Online Telemarketing, Work from home 20-50$ a day***

106 hrs @ $2.22/hr
Earned $302
No feedback given

4.00

Tests Taken
Name Percentile Score

Call Center Skills Test

75

Customer Service Test

30

Email Etiquette Certification

77

English Spelling Test (U.S. Version)

96

Telephone Etiquette Certification

83

U.S. English Basic Skills Test

65

oDesk Readiness Test for Independent Contractors and Staffing Managers

66