Joanne Malheiro

Joanne Malheiro

Admin Support, Telemarketer, Customer Service Expert, Lead Generation

Liloan, Philippines

$5.56/hr

(4.40)

What's the difference
Overview

To explore the opportunity of home based job where I can share the knowledge and skills I gained working for almost five years in a BPO company as a Customer Service Representative, Sales Representative and Technical Support Representative.

To grow and work in a challenging company where I can share my expertise and be able to exceed the expectation they have for me.

To learn new things and be able to practice the knowledge gained in the delivery of my service.

To deliver quality service in a…

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Work History & Feedback

Cold Calling List Generator

5 hrs @ $2.22/hr
Earned $11
“Joanne is amazing and I enjoyed working with her. Her communication and responsiveness were top-notch and her organization and time management skills were reasonably strong. She is a wonderful contractor and I look forward to working with her in the future.”

5.00

APPOINTMENT SETTER

0 hrs @ $4.17/hr
Earned $109
“OUR CAMPAIGNS AREN'T EASY AND TAKES A REAL PRO. JO GAVE IT HER BEST.”

3.45

Customer Services

76 hrs @ $2.22/hr
Earned $169
No feedback given

3.90

EASY Telemarketing. Leadgen / Easy Sale

34 hrs @ $2.22/hr
Earned $75
No feedback given

2.00

Tests Taken
Name Percentile Score

Call Center Skills Test

59

Customer Service Test

70

Email Etiquette Certification

68

English To Tagalog (Filipino) Translation Skills Test

61

English Vocabulary Test (U.S. Version)

54

Help Desk Certification

87

MS Excel 2003 Test

56

Office Skills Test

65

Organizational Behavior Test

62

Outbound Sales Skills Test

99

Telephone Etiquette Certification

97

U.S. English Basic Skills Test

76

oDesk Readiness Test for Agency Contractors

67

oDesk Readiness Test for Independent Contractors and Staffing Managers

66