Janice therese M.

Janice therese M.

Helpdesk Analyst/Data Entry Professional/ Technical Support

Paranaque, Philippines

$5.56/hr

(5.00)

What's the difference
Overview

I have worked as a helpdesk or technical support doing troubleshooting for hardware and software for US based clients. In last 4 years my work focuses on customer service and data entry. I have the experience for phone, chat and email support.

Work History & Feedback

Facebook Promoter

40 hrs @ $0.86/hr
Earned $34
“Janice is an excellent worker!!”

5.00

Email Account Expert

50 hrs @ $1.67/hr
Earned $92
“Janice is a good worker. She is very prompt , had no problems with her at all.”

5.00

Email Account Expert

950 hrs @ $3.09/hr
Earned $2,921
No feedback given

5.00

Web Chat Specialist - Long Term Position

549 hrs @ $2.22/hr
Earned $1,219
No feedback given

Virtual Assistant/ Email Customer Support Agent

7,685 hrs @ $3.00/hr
Earned $17,577
Job in progress

Competitive Pricing Research

1,544 hrs @ $3.33/hr
Earned $5,195
Job in progress

Tests Taken
Name Percentile Score

Customer Service Test

70

Windows XP Test

64

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed