Gary Francis David

Gary Francis David

Project Manager/Telemarketer/Customer Service/Web Researcher

Quezon City, Philippines

$5.56/hr

(4.97)

What's the difference
Overview

Over the last 7 years, I've been in the call center industry as an inbound sales agent, outbound telemarketer/appointment setter, and a team manager. I've been with NCO Group as a Team Manager, and Fortune 500 company HSBC. Prior to becoming a team manager, I was an outbound sales agent/telemarketer/appointment setter from telecom and financial accounts. I am interested in phone selling, telemarketing, appointment setting, and customer service. My goal is to be able to assist clients in marketin…

more

Gary Francis David has added 10 portfolio pieces. Create an account to review them.

Work History & Feedback

Inside Sales Representative (Long-Term Position)

2 hrs @ $6.67/hr
Earned $10
“He did an awesome job for us.”

5.00

Online Marketer

83 hrs @ $5.56/hr
Earned $459
“Gary was a great addition to our team and we'll be rehiring him in future.”

5.00

Operations Analyst -Customer Service Representative

39 hrs
No feedback given

5.00

Customer Support Agent - US

26 hrs
No feedback given

3.00

Account Specialist

79 hrs
No feedback given

5.00

Customer Satisfaction Specialist - Email Support

500 hrs @ $11.11/hr
Earned $5,170
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

83

Customer Service Test

95

Email Etiquette Certification

68

English Spelling Test (U.S. Version)

55

English Spelling Test (UK Version)

90

Outbound Sales Skills Test

57

Telephone Etiquette Certification

61

oDesk Readiness Test for Agency Contractors

Passed

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed