Lizaveta b N.

Lizaveta b N.

Experienced Production/Order Manager & Cust Svc Rep. Fast & efficient!

Marikina City, Philippines

$7.50/hr

(4.82)

What's the difference
Overview

I am a hardworking and efficient person who can work with minimal supervision. I can guarantee top quality of work, and ensure that the company's goals and expectations are met and even surpassed. I have worked in the call center / BPO industry for 4 years specializing in customer service, data mining, lead generation, and inbound and outbound sales.

Since 2007, I've worked solely as an order manager/production coordinator, specializing in back end office management, order processing, data gat…

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Lizaveta b N. has added 4 portfolio pieces. Create an account to review them.

Work History & Feedback

Data Entry Contractor Experienced in SEO (from Philippines only

8 hrs @ $3.33/hr
Earned $25
“Liza is a highly skilled worked who has performed a wide-array of tasks for me in the past. Unfortunately, she was unable to meet the productivity and accuracy targets for this project. Still, I would hire Liza again for other tasks.”

4.40

Customer Service - Order Processing

67 hrs @ $5.56/hr
Earned $373
“Liza continues to be a responsive, kind and efficient teammate. She is regularly available by chat and email. She did an outstanding job of researching information and updating multiple Google Docs with the results. It is a sincere pleasure to work with Liza. She is highly recommended.”

5.00

Newsletter Manager

24 hrs @ $7.50/hr
Earned $178
“Unfortunatley I have not been able to communicate with Liz for over a month and have to cancel her contract.”

3.70

Re-typing of scanned document to Word within 4 hours

Fixed Price $15
“Liz provided exceptional and efficient work on my project! I really appreciate her work and communication skills!! Thank you Liz!! God Bless!! - Dr. Novak”

5.00

Compare 2 Excel Files- Isolate Rows Matching Keyword List

Fixed Price $5
“Absolutely PERFECT Odesk experience - work was completely exactly as outlined and in a timely and professional manner with great communication - couldn't ask for more!”

5.00

Transcriber

1 hrs @ $5.56/hr
Earned $6
“Great work!”

5.00

Search for contact information on websites and enter into a spreadsheet

17 hrs @ $3.33/hr
Earned $31
Job in progress

Order Processing and CS Support for Ecommerce Store

645 hrs @ $6.67/hr
Earned $4,739
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

75

Customer Service Test

89

Data Sufficiency Test

90

Email Etiquette Certification

96

English Spelling Test (U.S. Version)

86

English Vocabulary Test (U.S. Version)

85

Office Skills Test

72

Outbound Sales Skills Test

93

Telephone Etiquette Certification

97

U.S. English Basic Skills Test

98

U.S. English Punctuation and Mechanics Test

81

UK English Basic Skills Test

90

oDesk Readiness Test for Independent Contractors and Company Managers

56

oDesk Readiness Test for Independent Contractors and Staffing Managers

66