marynel Dionisio

marynel Dionisio

Customer Service Professional

marikina city, Philippines

$3.33/hr

(5.00)

What's the difference
Overview

Over the last 5 years, I have developed a wide professional understanding of being a customer service representative, technical Support and email support. Some of the software tools that I've been using is the CRM, CITRIX and SIEBEL. including sites for startup companies and small businesses. My core competency lies in hitting the metrics for the clients needs, giving an out of the box resolution to my customers and a being a strong team player.

I also have some experience in the following are…

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Work History & Feedback

Lead Builder

21 hrs @ $4.00/hr
Earned $85
“Good Job! Thank you!”

5.00

Lead Builder

1 hrs @ $4.00/hr
Earned $3
“Will resend offer. Thank you!”

5.00

Tests Taken
Name Percentile Score

Call Center Skills Test

51

Customer Service Test

36

English Spelling Test (U.S. Version)

74

English Spelling Test (UK Version)

66

English Vocabulary Test (U.S. Version)

22

English Vocabulary Test (UK Version)

74

U.S. English Basic Skills Test

32

U.S. Word Usage Test

30

oDesk Readiness Test for Independent Contractors and Staffing Managers

66