Ronaldo G.

Ronaldo G.

Admin Tasks, Virtual Assistant, Customer + Tech Support

Cavite, Philippines

$8.89/hr

(4.93)

What's the difference
Overview

After being employed with several BPO companies for the past 9 years. I am now engaged as a full time Multi-task Virtual Assistant that utilizes open source tools and cloud services (Box, Google Services, Drop Box, Otixo, HiDrive to name a few) to help in both Sales, Web Administration, Purchasing and some Ad-hoc tasks like web research and more.

On the side line, I am a Supervisor that oversees all customer service related tasks and support including negative feedback follow-up (email and cal…

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Work History & Feedback

Customer Support/Help Desk Personnel

861 hrs @ $5.56/hr
Earned $5,154
“Great work! Thank you”

5.00

web scraping

Fixed Price $9
No feedback given

Ubuntu Network Setup and Administration

9,588 hrs @ $5.56/hr
Earned $53,249
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

75

Customer Service Test

89

Email Etiquette Certification

68

Telephone Etiquette Certification

97

U.S. English Basic Skills Test

76

Virtual Assistant Skills Test

57

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed