Theresa Q.

Theresa Q.

Virtual-Assistant/ Customer support/ Admin-assist/ Email-handling

Binan, Philippines

$8.89/hr

(4.70)

What's the difference
Overview

I am a skilled professional with vast skills and experience in customer support, web research, data entry, email handling and other admin tasks. Sense of responsibility, discipline, patience, consistency and hardwork are some of the traits that I have acquired with over 5 years of experience in working at a BPO industry and 5 years here in oDesk. One of my objectives is to have a position that would help me develop and utilize my acquired skills and knowledge and gain experience from it.


Int…

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Work History & Feedback

Customer Service Reps - LONG TERM POSITION

747 hrs @ $3.06/hr
Earned $2,325
“Theresa has completed our project successfully. We really appreciated her effort.”

4.70

Customer Service Reps - LONG TERM POSITION

855 hrs @ $2.94/hr
Earned $2,554
No feedback given

Customer Service Reps - LONG TERM POSITION

530 hrs @ $2.56/hr
Earned $1,287
No feedback given

Tests Taken
Name Percentile Score

Call Center Skills Test

68

Customer Service Test

70

English Spelling Test (U.S. Version)

64

English Vocabulary Test (U.S. Version)

72

Help Desk Certification

80

MS Word 2007 Test

64

Social Media Marketing Test

57

Telephone Etiquette Certification

61

U.S. English Basic Skills Test

87

Virtual Assistant Skills Test

64

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed