RubyRose Cruz

RubyRose Cruz

Customer Service Rep/Data Entry, VA/ Admin Expert!

Metro Manila, Philippines

$8.89/hr

(4.83)

What's the difference
Overview

Over the past 7 years, I've spent most of my time working as a Customer
Service representative in different levels, as an email, chat & phone support agent, Directory Assistance operator, Auditor/cash Payment representative, Special Agent/Web researcher and as an Outbound Call center Agent.

And, everyday that God has given me, I take it as an opportunity to improve my skills and to learn new ones. I also have some experience in the following areas: Wordpress posting/blogging/adding listing, A…

more

RubyRose Cruz has added 9 portfolio pieces. Create an account to review them.

Work History & Feedback

3-5hr per day: Answering support tickets for proxy business

847 hrs @ $2.22/hr
Earned $1,879
“Thanks for all the dedicated effort!”

5.00

find mailing address and email address to the following business

19 hrs @ $1.67/hr
Earned $56
“excellent job. will rehire when its needed.”

5.00

Virtual Assistant

263 hrs @ $1.80/hr
Earned $473
“We hired ruby as support VA, however that contract ended before it started so we presented Ruby with an option to learn new things. She learnt Article Submisison, Social Book Marking and PR and Directory submisison.Anyone needing someone to undertake the those basic duties I would recommend Ruby for this, the reason we no longer need her is the contracts she was working on are now completed.We will use Ruby again for future work.”

5.00

Customer support for interior design site

Fixed Price $150
No feedback given

5.00

Job Ad Monitoring

197 hrs

1.45

Part Time Customer Support/Service - 1 hour per day only

5 hrs @ $3.33/hr
Earned $17
No feedback given

4.65

Customer support for interior design site

292 hrs @ $6.67/hr
Earned $1,887
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

82

Customer Service Test

70

Email Etiquette Certification

50

English Spelling Test (U.S. Version)

96

English Vocabulary Test (U.S. Version)

91

MS Word 2007 Test

54

U.S. English Basic Skills Test

65

oDesk Readiness Test for Independent Contractors and Staffing Managers

66

oDesk Readiness Test for Independent Contractors and Staffing Managers

66