Versatile and detail-driven BPO and Learning professional with 9 years of extensive experience in learning solutions development, operations management, continuous process improvement and project management.
Has excellent background in:
• Collaborating with stakeholders and subject matter experts to define specific training goals, suitable content and desired business outcome.
• Assessing training needs, and developing learning solutions and strategies that best address skill and knowledge gap…
English Vocabulary Test (U.S. Version)
Technical Writing Skills Certification
oDesk Readiness Test for Independent Contractors and Staffing Managers