Belen A.

Belen A.

Customer Support-Outbound&Inbound ,Researcher,Data Entry

Nashua, United States

$12.00/hr

(4.85)

What's the difference
Overview

Analytical, meticulous, detailed &results-oriented;, flexibility in a dynamic
working environment, bilingual, professional with extensive years of
experience in administration, accounting, marketing, financial and customer
service in diverse companies engage in financial services, trading, retailing,
recruitment and manufacturing, online financials and front desk customer
service. I am outgoing and a hard-worker. Had retail customer service
experiences. Excellent communicator in English, Tagalog…

more

Work History & Feedback

Appointement Setter Business to Business

103 hrs @ $10.00/hr
Earned $1,030
“Thank you Belen,We are cutting back right now, until we pick back up.Have a great week,Paul DeMoret”

5.00

Telemarketer Company Representative

9 hrs @ $6.67/hr
Earned $57
“Thanks Belen for all your help. you were awesome.”

5.00

Short Customer Support Standards Audit

Fixed Price $60
“Belen performed a detailed audit questionnaire on the customer support communications of an ecommerce firm. She completed the work quickly and exactly in accordance with the instructions, recommended Odesk-er!”

5.00

High Volume Research Caller (outbound)

461 hrs @ $5.56/hr
Earned $2,560
“Belen did an awesome job. We would definitely ask to use her again.”

5.00

e-Commerce Researcher and Virtual Assistant

44 hrs @ $7.78/hr
Earned $344
“Perfect! Belen worked quickly and produced excellent results. I plan on using her services in the future as more work is available.”

5.00

Art Job Board Research

Fixed Price $56
“Belen did a fantastic job on the research project I assigned her. She communicated with me directly when she had questions and finished in a timely manner.”

5.00

Tests Taken
Name Percentile Score

Book keeping Test

80

Call Center Skills Test

89

Customer Service Test

95

Email Etiquette Certification

68

English Spelling Test (U.S. Version)

96

English Vocabulary Test (U.S. Version)

95

MS Word 2007 Test

68

Management Skills Test

63

Office Skills Test

72

U.S. English Basic Skills Test

86

UK English Grammar Test (For Writing Professionals)

79

oDesk Readiness Test for Independent Contractors and Company Managers

94