Adrian N Dumaguet

Adrian N Dumaguet

Customer Service Specialist/Team Leader

Iloilo, Philippines

$6.67/hr

(5.00)

What's the difference
Overview

7 years of working in the BPO industry gives me the ability to become an asset to any company that specializes in customer service.

I have handled customer and technical support, allowing me to be flexible while keeping in mind the customer's welfare as well as maintaining the company's integrity. With that I can provide the best overall experience. As a Quality Assurance Specialist, I have learned to be detail oriented be able to uphold standards. As a Team Leader, I gained the much needed ski…

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Tests Taken
Name Percentile Score

Call Center Skills Test

83

Customer Service Test

98

Email Etiquette Certification

77

English Spelling Test (U.S. Version)

55

English To Tagalog (Filipino) Translation Skills Test

97

English Vocabulary Test (U.S. Version)

85

Help Desk Certification

98

Office Skills Test

91

U.S. English Basic Skills Test

53

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed