Umair Mushtaq

Umair Mushtaq

Customer service and account executive

Quetta, Pakistan

$11.11/hr

(4.42)

What's the difference
Overview

I like interacting with people and getting their issues resolved in the best possible manner.
Customer support and taking care of customer's issues is what I enjoy and creating sales opportunities in these situations is what I like to do.
I am pretty good at MS-Excel compiling data and preparing reports using different excel tools.

Work History & Feedback

Customer Service & Account Management - No Sales Required

1,290 hrs @ $8.00/hr
Earned $10,316
“This was the second time we hired Umair. His work was quite good until his last 4 to 6 weeks during which time he was overly distracted by family issues. During that time his work hurt our business, but overall an undistracted Umair is a terrific addition to any team. He is a terrific human being. He was always ambitious and looking for ways to bring new knowledge into the company. Yes, we would hire him again in the future.”

4.50

Customer Service & Account Management - No Sales Required

685 hrs @ $5.83/hr
Earned $3,993
“This was the second time we hired Umair. His work was quite good until his last 4 to 6 weeks during which time he was overly distracted by family issues. During that time his work hurt our business, but overall an undistracted Umair is a terrific addition to any team. He is a terrific human being. He was always ambitious and looking for ways to bring new knowledge into the company. Yes, we would hire him again in the future.”

4.50

Customer Service & Account Management - No Sales Required

313 hrs @ $5.56/hr
Earned $1,739
“Umair continues to be an integral part of our team, this contract was not ended, he was provided with a well deserved rate increase.”

4.45

Tests Taken
Name Percentile Score

Accounting Principles Test

77

Book keeping Test

70

Call Center Skills Test

51

Customer Service Test

100

Email Etiquette Certification

59

English Spelling Test (U.S. Version)

86

Help Desk Certification

31

MS Excel 2003 Test

87

MS Excel 2007 Test

56

MS Word 2003 Test

77

Management Skills Test

92

Office Skills Test

86

Outbound Sales Skills Test

65

Technical Writing Skills Certification

66

Telephone Etiquette Certification

41

U.S. English Basic Skills Test

47

U.S. English Basic Skills Test

65

U.S. Public Speaking Test

69

UK English Basic Skills Test

37

Windows XP Test

86

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed