Beverly D.

Beverly D.

Sales and Customer Service Manager, Product Researcher, QA, Admin

Surigao City, Philippines

$11.11/hr

(4.83)

What's the difference
Overview

9 years of call center experience with proven skills in customer service, sales (outbound and inbound), appointment settings, technical support, financial account, admin, collections and welcome call.

2 years experience working as a Quality Analyst in a call center industry.

2 years experience handling a team of telemarketers, collectors, and welcome callers.

2+ years remote / virtual assistance experience providing excellent customer service, sales, and admin support for US and Canadian Cli…

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Work History & Feedback

Non-Sales Calls to US via Skype, Online Tasks

2,872 hrs @ $5.56/hr
Earned $17,014
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

93

Customer Service Test

89

Email Etiquette Certification

59

English Spelling Test (U.S. Version)

86

English Vocabulary Test (U.S. Version)

54

Office Skills Test

79

Online Article Writing and Blogging Test (U.S. Version)

37

Outbound Sales Skills Test

79

Telephone Etiquette Certification

51

U.S. English Basic Skills Test

71

oDesk Readiness Test for Independent Contractors and Staffing Managers

66