Stacey Johnson

Stacey Johnson

Customer Service & Management Professional

Columbus, United States

$15.00/hr

(5.00)

What's the difference
Overview

• A 10% increase in employee retention and improved staff morale by focusing on innovative employee training and incentive programs such “time-gifting”, complimentary services and items, profit-sharing, and quarterly bonuses.
• 3+ years of speaking, reading, writing, and translation of the Japanese language in addition to 1+ years in experience in Mandarin Chinese and Brazilian Portuguese.
• 3 years of demonstrated management success in solving an assortment of employee, service, billing and sa…

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Work History & Feedback

US based Customer Support and Account Managers

3 hrs @ $6.00/hr
Earned $15
“Wonderful worker........ we are going to continue on another project!”

5.00

Tests Taken
Name Percentile Score

Customer Service Test

89

Email Etiquette Certification

85

English Spelling Test (U.S. Version)

47

Telephone Etiquette Certification

99

U.S. English Basic Skills Test

59

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed