Amanda T.

Amanda T.

Expert Customer Service Representative and PA

London, United Kingdom

$22.22/hr

(5.00)

What's the difference
Overview

I am native English ( UK ) with excellent skills in all aspects of customer service including phone, email, live chat support and ticketing software such as Zendesk. I am a dedicated, dependable and tenacious individual with a high level of language and grammar. I always ensure that I have gone the extra mile to guarantee total customer satisfaction. I also have the ability to write unique and first class articles along with experience in research, appointment setting, PA duties, data entry and…

more

Amanda T. has added 6 portfolio pieces. Create an account to review them.

Work History & Feedback

Appointment Setting

7 hrs @ $11.11/hr
Earned $72
“Amanda was good at fulfilling her requirements.She performed to the best of her abilities and successfully completed the task at hand.”

5.00

Bi-Lingual Customer Support and VAs (Multiple Positions)

34 hrs @ $5.00/hr
Earned $170
“Exceptional worker with Native English.”

5.00

British Interviewers

55 hrs @ $20.00/hr
Earned $1,107
“Amanda is very effective and efficient. She was a natural interviewer. I'm looking forward to work with her again. Thanks Amanda!”

5.00

Virtual Assistant

3 hrs @ $4.00/hr
Earned $11
“Amanda was simply a pleasure to work with. Competent, willing, flexible, quick, excellent understanding of the task in hand. Thank you!”

4.80

Real estate

4 hrs @ $7.78/hr
Earned $31
“It was nice working with Mandy. All my expectations and requirements were communicated upfront. Always available to answer my questions. Very pleased with the work and I would definitely use her in the future.”

5.00

Internet admin work

Fixed Price $25
“Contractor showed productive and accurate workflow. We enjoyed working with her.”

5.00

Tests Taken
Name Percentile Score

Call Center Skills Test

89

Creative Writing Test - Fiction (UK Version)

52

Customer Service Test

89

Email Etiquette Certification

96

English Spelling Test (U.S. Version)

74

English Spelling Test (U.S. Version)

74

English Spelling Test (UK Version)

89

English Vocabulary Test (U.S. Version)

85

Help Desk Certification

73

Hospitality Terminology Test

81

Office Skills Test

98

Telephone Etiquette Certification

97

Understanding differences in British and American English Test

87

oDesk Readiness Test for Independent Contractors and Staffing Managers

66