Nids Esplana

Nids Esplana

Team Manager/Team Lead/CSR/Tech Supprt/VA

Antipolo, Philippines

$7.78/hr

(4.95)

What's the difference
Nids Esplana
Overview

What is my priority? TO ENGAGE A WONDERFUL WORKING RELATIONSHIP WITH MY CLIENT IN ODESK.

I am multiskilled, fast learner and a quick thinker. I have been a team manager for quite a half year now and I have been successful in mentoring my team. I was able to share best practices with my team and that would enable them to carry best methods and values at work and even make things better with their job. My experience as a tech support and customer service rep with some prestigious companies like T…

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Work History & Feedback

Ebay Customer service & Order tracking

0 hrs @ $6.00/hr
Earned $1
No feedback given

5.00

Inbound

44 hrs @ $4.00/hr
Earned $174
No feedback given

2.25

Printer Technical Support

5 hrs @ $4.00/hr
Earned $18
No feedback given

Personal Assistant

64 hrs @ $4.44/hr
Earned $283
No feedback given

Professional Telephone Survey Representative Needed

4 hrs @ $5.56/hr
Earned $19
No feedback given

Seeking friendly Customer Service Representative to work on Pacific Time.

12 hrs @ $4.44/hr
Earned $51
No feedback given

Tests Taken
Name Percentile Score

Call Center Skills Test

82

Customer Service Test

51

Email Etiquette Certification

50

English Spelling Test (U.S. Version)

86

English Spelling Test (U.S. Version)

54

English Vocabulary Test (U.S. Version)

85

Help Desk Certification

80

Telephone Etiquette Certification

72

U.S. English Basic Skills Test

59

U.S. Word Usage Test

65

Virtual Assistant Skills Test

61

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed