Jeffrey Badanoy

Jeffrey Badanoy

VA Manager, Social Media Manager,Exceptional Chat Support, Illustrator

Cebu, Philippines

$11.11/hr

(5.00)

What's the difference
Overview

Being a Customer Service Representative for more than 4 years has equipped me valuable skills on how to handle and satisfy customers sympathetically. Through that experience, I have not just acquired the different skills in all phases of customer service (Live Chat, Email Support, Technical Support, etc.) but I have also accumulated other skills which helped me and will help me improve the service I offer to different businesses I will get to work with. On 2012, I set up my own agency (iDesk Con…

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Work History & Feedback

Live Chat Representative

2,298 hrs @ $3.00/hr
Earned $6,895
No feedback given

5.00

Tests Taken
Name Percentile Score

Call Center Skills Test

75

Customer Service Test

80

Email Etiquette Certification

84

English Spelling Test (U.S. Version)

86

English To Tagalog (Filipino) Translation Skills Test

72

English Vocabulary Test (U.S. Version)

54

Help Desk Certification

92

Internet Marketing Test

54

Management Skills Test

57

Office Skills Test

50

Organizational Behavior Test

57

Social Media Marketing Test

74

Telephone Etiquette Certification

61

U.S. English Basic Skills Test

65

Virtual Assistant Skills Test

84

Windows XP Test

63

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed