Thomas A.

Thomas A.

Systems Administrator / Customer Service / Technical support

Nairobi, Kenya

$5.00/hr

(4.55)

What's the difference
Overview

A dynamic professional with over five years of experience in Network Management, Systems Administration, Customer Support, Service Delivery, Help Desk support and Project Management. Proven ability to create and deliver solutions tied to business growth, organizational development and Systems/Network optimization. Skilled problem identifier and troubleshooter, comfortable managing systems, projects and teams in a range of IT environments.

Specialized Technical Skills:

* Operating Systems: Wind…

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Work History & Feedback

Customer Service Administrator

113 hrs @ $2.22/hr
Earned $251
“Thomas Is a good member of staff, unfortunately we required staff who were full time which unfortunately Thomas could not do.Best regards to Thomas in all future work.”

4.25

Helpdesk Service Manager

383 hrs @ $2.22/hr
Earned $851
No feedback given

4.55

excel spreadsheet

0 hrs @ $2.22/hr
Earned $9
No feedback given

Support engineer

177 hrs @ $6.67/hr
Earned $1,395
No feedback given

Tests Taken
Name Percentile Score

Customer Service Test

80

Email Etiquette Certification

68

English Spelling Test (U.S. Version)

86

Help Desk Certification

46

Knowledge of Windows 7 Skills Test

61

MS Excel 2007 Test

65

MS PowerPoint 2007 Test

55

Mac OS X 10.5 Test

36

Networking Concepts Test

36

Office Skills Test

72

Telephone Etiquette Certification

27

U.S. English Basic Skills Test

42

Windows XP Test

62

oDesk Readiness Test for Independent Contractors and Staffing Managers

66