Silvana Busa

Silvana Busa

hard working, willing to learn, reliable

Nepean, Canada

$13.33/hr

(4.93)

What's the difference
Silvana Busa

Silvana Busa

hard working, willing to learn, reliable

Overview

My objective is to find companies that I can help by using my current skills, and the ability to grow and learn new things.

Work History & Feedback

Customer Service Phone Calls

365 hrs @ $7.78/hr
Earned $2,841
“Silvana is amazing, great personable phone skills and self-starter!Will hire again next contract.”

5.00

Follow Up and Appointment Setter

22 hrs @ $6.67/hr
Earned $148
“She is a great person to work with, unfortunately she did not fit the role we required at the moment but will keep her in mind for other projects in the future.”

5.00

Virtual assistant, customer service

13 hrs @ $6.67/hr
Earned $87
“The standby time is too long. I did not know she was charging me for it. Thank you!”

2.00

Outgoing Research Caller Position

78 hrs @ $6.00/hr
Earned $470
“Silvana is very dependable and talented. Her assignment was completed with high satisfaction. If given the opportunity we will most definite hire her again.”

5.00

Outgoing Research Caller Position

2,577 hrs @ $5.56/hr
Earned $14,411
“Very good work Silvana. We went ahead and gave u a pay increase. Thanks, we appreciate your efforts.”

5.00

Native Female Italian speaker to voice over 9 words

Fixed Price $11
“Silvana did a nice job on this project.”

5.00

Telemarketing/Appointment Setting - MUST HAVE AMAZING ENGLISH - USA&CANADA PREFERRED

Fixed Price $8,344
Job in progress

Customer Phone Support

3,515 hrs @ $10.00/hr
Earned $32,799
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

82

Customer Service Test

70

Email Etiquette Certification

68

English Spelling Test (U.S. Version)

63

English Vocabulary Test (U.S. Version)

49

Italian Spelling Skills Test

7

Italian Vocabulary Skills Test

10

Telephone Etiquette Certification

92

U.S. English Basic Skills Test

96

UK English Basic Skills Test

28

oDesk Readiness Test for Independent Contractors and Staffing Managers

66