Richelle Reann Antonio

Richelle Reann Antonio

Quality Analyst, Data Entry, Experienced CSR and Tech Support

Pasig City, Philippines

$5.56/hr

(4.30)

What's the difference
Overview

To provide quality and excellent customer service. Willing and eager to resolve technical issues and concerns in Windows, Macintosh, Internet Service, Networking and common issues for viruses, spywares and malwares. I have been with this field for almost 5 years now and I am updating myself in this kind of matter everyday. Already had a training for Microsoft certification and for Cisco certification. Had a 2 year crash course of Computer Studies Major in Advanced Networking.

Work History & Feedback

Phone support English

7 hrs @ $3.33/hr
Earned $23
“Great worker”

5.00

Customer Support Representative - Computer Software Company

580 hrs @ $4.44/hr
Earned $2,391
“Rain's contract ended due to our company cutting back on staff.”

5.00

Virtual assistant

8 hrs @ $3.33/hr
Earned $27
No feedback given

4.20

Helpdesk / Remote Support / VA

0 hrs @ $4.44/hr
Earned $79

1.15

Part Time Virtual Assistant needed

120 hrs @ $3.00/hr
Earned $360
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

21

Creative Writing Test - Fiction (U.S. Version)

18

Customer Service Test

70

English Spelling Test (U.S. Version)

30

Technical Writing Skills Certification

48

U.S. English Basic Skills Test

37

oDesk Readiness Test for Agency Contractors

67

oDesk Readiness Test for Independent Contractors and Staffing Managers

66