Johnny Motoomull

Johnny Motoomull

Operations Asst Call Center Manager / Dell Lvl 2 Technical Support

Bacolod City, Philippines

$5.56/hr

(5.00)

What's the difference
Overview

Over the past 3 years, I worked for a CRM / BPO company, TeleperformanceUSA. I excel in computer troubleshooting, primarily OS, hardware and network installations. I am Dell Certified System Expert, certified Windows Vista Subject Matter Expert. I can handle various MS Office applications well, especially Excel. My last job assignment was to manage a team of supervisors handling a major online travel company. This includes mentorship and KPI management.

Work History & Feedback

Tier 1 Support Technician

426 hrs @ $5.00/hr
Earned $2,129
“Great work. Very happy with the work I've received from Johnny. I will definitely hire them again.”

5.00

Managed Upgrade Consultant

Fixed Price $64
No feedback given

5.00

Tests Taken
Name Percentile Score

Call Center Skills Test

89

Customer Service Test

95

Email Etiquette Certification

68

Help Desk Certification

92

MS SQL Server 2000 Test

46

MS SQL Server 2005 Test

45

Networking Concepts Test

70

Office Skills Test

95

PC Graphics Test

81

U.S. English Basic Skills Test

59

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed