Joseph Veloso

Joseph Veloso

Quality Assurance,Sales,Customer Service & Support, Virtual Assistant

Lucena City, Philippines

$5.56/hr

(4.27)

What's the difference
Overview

As Quality Assurance (QA) Manager, I aim to ensure that the product or service our organization provides is fit for purpose and meets both external and internal requirements, including legal compliance and customer expectations. I coordinate the activities required to meet quality standards.I also monitor and advise on the performance of the quality management system and produces data and report on performance, measuring against set indicators.I coordinate with other managers and staff throughou…

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Work History & Feedback

Call Center Quality Control Analyst

93 hrs @ $0.11/hr
Earned $29
“Wish he was around more to work as I'd love to have him back.”

5.00

Appointment Setter Insurance Outbound

6 hrs @ $3.33/hr
Earned $20
No feedback given

4.70

20 People Needed for Test

Fixed Price $1
No feedback given

5.00

Customer Support Team Manager

Fixed Price $1
No feedback given

5.00

Inbound Appointment Setters

18 hrs @ $2.00/hr
Earned $35
No feedback given

2.10

Tests Taken
Name Percentile Score

Call Center Skills Test

75

Customer Service Test

89

Customer Service Test

51

Email Etiquette Certification

68

English Spelling Test (U.S. Version)

54

English Vocabulary Test (U.S. Version)

73

Management Skills Test

94

Office Skills Test

86

Outbound Sales Skills Test

72

Telephone Etiquette Certification

97

U.S. English Basic Skills Test

90

U.S. English Basic Skills Test

59

U.S. Public Speaking Test

75

UK English Basic Skills Test

53

oDesk Readiness Test for Independent Contractors and Staffing Managers

66