Andrey Sarapulov

Andrey Sarapulov

Zendesk Consultant and Customer Support Team Lead

Prague, Czech Republic

$20.00/hr

(5.00)

What's the difference
Overview

Experienced Zendesk Consultant and Customer Support Team Lead with 6000+ oDesk hours. Interested in jobs related to Zendesk setup, customization, integration, consulting as well as reporting, MS Excel, Project management, Russian-English translation and Power Point.

Key words: Zendesk Consultant, Customer Support Team Lead, Reporting, Excel, Translation, English, Russian, Project management, Power point, HTML, CSS, JavaScript.

Andrey Sarapulov has added 5 portfolio pieces. Create an account to review them.

Work History & Feedback

Online and offline research in Czech Republic

15 hrs @ $7.78/hr
Earned $121
“Thanks for your help - It was a pleasure to work with you!”

5.00

Customer Support Team Manager

Fixed Price $90
No feedback given

5.00

Artemis PMI Support

Fixed Price $47
No feedback given

5.00

Zendesk Integration

104 hrs @ $15.00/hr
Earned $1,555
No feedback given

Zendesk Setup and Support

11 hrs @ $15.00/hr
Earned $162
No feedback given

Helpdesk Setup and Customization

103 hrs @ $18.00/hr
Earned $1,809
Job in progress

Tests Taken
Name Percentile Score

Accounting Principles Test

82

Accounting Skills Test (Assets and Revenue)

83

Call Center Skills Test

93

Customer Service Test

61

Email Etiquette Certification

77

Marketing Terminology Test

88

Russian To English Translation Skills Test

19

Telephone Etiquette Certification

61

U.S. English Basic Skills Test

71

Windows XP Test

90

oDesk Readiness Test for Independent Contractors and Company Managers

94