MOINUL ISLAM

MOINUL ISLAM

Customer support/web Research/Data Entry/chat,email expert

DHAKA, Bangladesh

$4.44/hr

(4.24)

What's the difference
Overview

Over the last 9 years I am involved in professional customer support, network product marketing, marketing of banking products etc. Also, I have developed excellent American and Canadian accent and attitude, when I started working for a Canadian call centre in 2009, where I worked for Bell Canada and some other US based financial service providers. I also have worked for two US based Taxi companies as well.

I am confident to provide high quality customer service and my only aim is to work for…

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Work History & Feedback

Reconciling statements

7 hrs @ $3.89/hr
Earned $27
“Thanks”

4.80

Personal Assistant

Fixed Price $15
“Moinul is one of the best employees I have had. He is very hard working, dedicated and always gets his tasks done effectively. His only week point is related to collecting research from websites and making a 1-4 page summary report.Moinul has been working for me for about 120 hours total. I will definitely re-hire him in the future.”

5.00

Transcriptionist

Fixed Price $10
“Speedy and careful worker. I would use him again anytime.”

5.00

English transcription

Fixed Price $17
No feedback given

5.00

Customer Service Representative

2 hrs @ $1.67/hr
Earned $3
No feedback given

5.00

Customer Service Representative

24 hrs @ $0.50/hr
Earned $12
No feedback given

5.00

Tests Taken
Name Percentile Score

Call Center Skills Test

51

Customer Service Test

80

English Spelling Test (U.S. Version)

75

English Vocabulary Test (U.S. Version)

66

Help Desk Certification

72

Telephone Etiquette Certification

83

U.S. English Basic Skills Test

65

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed