Ann N.

Ann N.

Customer service/Virtual Assistant /Help desk support

Nairobi, Kenya

$3.33/hr

(4.82)

What's the difference
Overview

Over the last 5 years, I have gained broad experience in Customer Service, Help desk Support, Administrative support, Research and Data Entry. My core competency lies in providing excellent service which has enabled me to gain a successful track record in Customer service.

Work History & Feedback

Support engineer

103 hrs @ $5.56/hr
Earned $572
“Ann is good. I will work with she in future. She solved our customer satisfaction needs.”

5.00

Tests Taken
Name Percentile Score

Customer Service Test

61

Email Etiquette Certification

28

English Spelling Test (U.S. Version)

54

Help Desk Certification

31

MS Excel 2007 Test

61

Telephone Etiquette Certification

27

oDesk Readiness Test for Independent Contractors and Staffing Managers

66

oDesk Readiness Test for Independent Contractors and Staffing Managers

30