Sandeep Sharma

Sandeep Sharma

ITIL Expert with 11 years experience in Project & Team Management

New Delhi, India

$13.33/hr

(4.60)

What's the difference
Overview

Mathematics graduate & ITIL V3 certified professional with more than 10 years of experience in ITES domain. I possess multiple skills covering many fields including Process Management, Incident, Change, Problem Management, CSI, People management, Service Management, Alert Management, Quality check process, Client management and Shift Management.

Needless to say, I am an excellent trainer who achieves on-going success with his teams by building morale, maintaining teams' self-confidence and tra…

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Sandeep Sharma has added 5 portfolio pieces. Create an account to review them.

Work History & Feedback

Project Management report

37 hrs @ $0.01/hr
Earned $1
“Great professional!!! He worked really hard to deliver best results. We asked him to lead a team for some time and we are surprised with his team management skills as well as leadership. He is a great leader and a team player. Will recommend him for team management kinda projects!!! hope to work with you soon again.”

5.00

Techytube technical video producers and authors

16 hrs @ $13.33/hr
Earned $209
“Sandeep is a top expert in his field and he delivers both in depth and broadly on the technologies that he is an expert one. He is definitely recommended and we will be working with him again in the very near future. I thank him for his professional and skilled work that he has delivered for Techytube and we hope that he will stay a valued trainer of our technical community.”

5.00

Simple Facebook Task - New to oDesk Ok

Fixed Price $1
“I'm giving this guy a perfect score of 5 because she's worthy. His skills in understanding the process of the task were excellent. He's always available and very visible. His communication skills uplift her performance and he's even up to date with his job. I am highly recommending Mr. Sharma if you guys out there who's planning to hire him for his honesty and excellency is worth the money you'd pay for him.”

5.00

eBay/Amazon customer support and negative feedback negotiation expert

31 hrs @ $13.33/hr
Earned $451
No feedback given

4.55

Register for a FREE service - thats all.

Fixed Price $1
No feedback given

5.00

IT Technical Writer

43 hrs @ $13.33/hr
Earned $573
No feedback given

Computer programmer on call

Fixed Price $401
Job in progress

Tests Taken
Name Percentile Score

Customer Service Test

95

Email Etiquette Certification

77

English Spelling Test (U.S. Version)

86

Help Desk Certification

87

MS Excel 2007 Test

100

Microsoft OutLook 2007 Test

76

Negotiations Skills Test

74

Search Engine Optimization Test

76

U.S. English Basic Skills Test

81

Windows XP Test

82

oDesk Readiness Test for Agency Contractors

67

oDesk Readiness Test for Independent Contractors and Staffing Managers

66