Shem anthony B.

Shem anthony B.

Skilled Technical Support Professional

Surigao City, Philippines

$6.00/hr

(1.64)

What's the difference
Overview

I have worked as a customer service representative on a technical support role for US based clients in the BPO industry. My experience and skills are varied from desktop troubleshooting, Wireless network configuration and troubleshooting, OS installation and configuration, email client support, virus and spyware removal and other third-party software troubleshooting. I am also sales trained and have done up-selling of product upgrades, services and subscriptions.

I can do multi-tasking work and…

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Shem anthony B. has added 3 portfolio pieces. Create an account to review them.

Work History & Feedback

Help me get accomodation on Coron, Philippines starting from Apr-9

10 hrs @ $3.89/hr
Earned $61
“Shem was very prompt and accurate. Thanks!”

5.00

Startup Transportation Company Needs Sales Support Via Phone/Email

0 hrs @ $3.89/hr
Earned $287
“Amazing Employee!”

5.00

Technical Support Specialist (Sales)

11 hrs @ $3.33/hr
Earned $35
“We need someone fulltime if anything changes let us know.”

3.45

Software Performance Engineer

Fixed Price $1
No feedback given

5.00

Web Hosting Technical Support (Level 1)

1,048 hrs @ $5.56/hr
Earned $5,949
No feedback given

1.40

Customer Service Manager

0 hrs @ $5.56/hr
Earned $634
No feedback given

Tests Taken
Name Percentile Score

Customer Service Test

70

Email Etiquette Certification

68

English Spelling Test (U.S. Version)

96

English Vocabulary Test (U.S. Version)

85

U.S. English Basic Skills Test

59

Windows XP Test

73

oDesk Readiness Test for Independent Contractors and Staffing Managers

Passed