Christopher Rosales

Christopher Rosales

Tech Support/Customer care/Sales & Marketing/Promotions

Bacolod city, Philippines

$5.56/hr

(5.00)

What's the difference
Overview

Over the past 4 years, I have developed the skill to communicate my instructions clearly over the phone and managed to make my average customers comfortable on what they are doing on the other line, resulting to 80% resolution.

Short-term goals : Land an entry point home-based job on line.
Long-term goals : Be able to build my own group that will cater to major jobs on line.

Work History & Feedback

Level 1 Support

Fixed Price $1
“Thank you for participating in our screening process!”

5.00

Everest Customer Support

Fixed Price $70
“Thank you!!”

5.00

Tests Taken
Name Percentile Score

Accounting Principles Test

66

Accounting Principles Test

33

Accounting Skills Test (Assets and Revenue)

45

Call Center Skills Test

59

Call Center Skills Test

67

Customer Service Test

70

Email Etiquette Certification

59

Email Etiquette Certification

35

Telephone Etiquette Certification

92

U.S. English Basic Skills Test

32

U.S. English Basic Skills Test

76

oDesk Readiness Test for Independent Contractors and Staffing Managers

66